— YOUR SHAINOVA EXPERIENCE

We’re Here for You.

Whether you have a question about our collections, need assistance with an order, or would like to learn more about our pieces, our team is here to assist you with care and attention. At Shainova, every detail matters — including your experience with us.

WHATSAPP CUSTOMER CARE

Your Personal Shainova Contact

Connect with us directly on WhatsApp for personalized assistance with our collections, sizing advice, product details, or order updates. We’re here to make your Shainova experience effortless.

Average response time: < 2 hours

Languages: English, Arabic, French

ATELIER HEADQUARTERS

Shainova · TunisiaTunisia

CUSTOMER CARE HOURSMonday — Sunday: 9:00 - 19:30

WRITTEN INQUIRIES & CUSTOMER CARE .

Get in Touch with Shainova

For questions about our collections, product details, sizing, or an existing order, please complete the form below. Our team will be happy to assist you directly on WhatsApp.